IT Innovation Intern/Assistant Project Manager

• NJ Transit, May 2021 - August 2021

  Responsible for providing assistance and organization for MaaS project on Innovation Team
  
  *Developed $450,000 budget plan for multi-modal project which received approval from Chief Officers
  *Designed UI and UX protocols for the new NJT app which incorporated the multi-modal project
  *Created API Systems in Python to get, process, validate, and store GTFS feeds
  *Created vital questionnaires regarding MaaS, and GTFS feeds for third-party vendors to utilize
  *Recommended certain server hardware and infrastructure for storing GTFS data
  

Cybersecurity Student

• CyberWoxAcademy, June 2021 - PRESENT

  *Developing Cybersecurity Homelab within VMWare Workstation Pro 16 for threat detection, attack, and network monitoring
  *Participate in activities and events geared to towards learning new skills in cybersecurity
  *Forum discussions relating to topics surrounding cybersecurity
  

IT Intern

• Langan Engineering & Environmental Services, December 2020 - August 2021

  *Providing quality software/hardware solutions and support towards all employees and users in every firm office across the US
  *Workstation setup and deployment; includes network testing(VPN), peripherals testing, and cleaning
  *Knowledge of Microsoft products and Troubleshooting; Excel, Word, PowerPoint, Outlook; All used in office setting
  *Cisco phone setup and testing; CISCO phone must be connected to a network, ethernet cable is necessary for an IPV4 address
  *Knowledge of SOHO networking directory; Computer Devices -> Switch -> Firewall -> Router
  *ipconfig, ping knowledge in order to troubleshoot DNS, IP/TCP issues
  *command prompt
  *Installation of monitors
  *Computer Imaging and naming knowledge; removing from AD and SCCM
  *VMWare Horizon View VDI & Troubleshooting; used for remote access into devices
  *Active Directory
  *Knowledge of RMA life cycle
  *Utilizing ChangeGear software for ticketing system
  *Accurate and precise documentation of ticketing issue, and resolution is a MUST in case other teammates must hop on the situation
  *Immense knowledge of peripherals used in SOHO setting; Display adapter, HDMI, USB-C, Docking Stations, Ethernet Cables, Power Cables, AC Adapters
  *Immense knowledge of computer hardware; troubleshooting/installing components of a motherboard and monitor for employee personal laptops
  *Ability to carry equipment ranging 50-65 pounds, such as network servers and IT equipment(hitting the gym frequently now so hopefully this goes up in the future)
  *Integration of telephone extension database from excel to SQL(in progress)
  *Data Visualization/Analysis in R for all computer equipment that are outdated or was used by employees who have left. Tracking which laptops are still in good use/not good use. This information helps both the accounting teams and our IT team to know where we are losing money in equipment and where we are gaining. Also helps us know how many laptops we can donate.
  

Game Programmer/Developer

• Cloudburst Interactive, July 2016 - July 2020

  *Tasked with programming the game engine, player data, and UI in Lua
  *Developing client user interface(UI)
  *Developing buildings and structures used in the game
  *Publishing and forwarding updates to senior developers to examine
  *Creating new ideas
  *Arranging meetings
  

IT Consultant

• Rutgers University OIT Department, July 2020 - December 2020

  *Providing quality customer support to all users on campus, over the phone, email, face-to-face, and chat.
  *Effectively communicating with coworkers, supervisors, and clients
  *Communicating technical information to non-technical customers, verbally and in writing
  *Troubleshooting network issues, and repair jacks and faceplates
  *Logging all phone calls, email, and drop-by issues, and chat transcripts into the tracking software

CS/Programming Tutor

• Union Senior High School, Sept 2017 - June 2018

  *During my senior year of High School I was tasked with tutoring and assisting my teacher with helping students in our Intro to Computer Science class on the basics of programming, such as conditionals, variables, loops, control flow, and data types. Along with that, basic data structures, such as arrays, lists, and files were explained.
  This was a great experience for me as I garnered the skills of not only understanding what someone is trying to tell me they need help with, but also using the concept of problem solving to try and help them understand the solution.

Sales Specialist

• Dicks Sporting Good, July 2019 - August 2020

  *Tasked with managing Sports department
  *Knowledge of Soccer, Volleyball, Hockey, Lacrosse, Baseball, and Basketball necessary to manage department
  *Steaming baseball gloves, and sharpening ice skates
  *Helped emerging youth athletes with selecting specific equipment to go along with their appropriate height/size
  *Stayed overtime during holiday season to make sure Sports department was spotless and neat during the busy season